Researcher also considers a range of secondary sources such as books, online journals and reports of other researchers etc. Research articles related to training and development as well as Hr practices are referred for the same. A literature review is a critical and detail study of previous research works and views of different authors on particular topic. The researcher considers several kinds of secondary sources which is combination of substantive findings, theoretical and methodological information.
In process of literature review, this report determines several elements, theories etc. Training and development activities are greatly influencing productivity and outcomes of workers. It directly affects quality of services along with consumer satisfaction. Customer service is one of the most important part of hotel industry that creates positive and negative impact of goodwill of organization and perception of consumers Importance of Training in Hotel industry, The service quality of hotel organization depends on skills and ability of employees that belong from different department within a business entity.
According to Reynolds, chief function of businesses related to hospitality industry is to serve people by providing different kinds of services such as food, lodging or a combination of other services Reynolds, The employee training and development in hospitality is playing important role in order to achieve aims of business entity in the form of customer satisfaction.
The service quality is greatly influenced by operation of different kinds of workers in hotel organization. Without proper training, employee and guest encounter several problems that create negative impact on goodwill of firm. On the basis of view given by Solomon and Michael, the regular attention to training and development practices affect business operations in positive way and aids in maintaining the ability of business to remain competitive Solomon and Michael, In order to beat competitors in tough competition, management should have to ensure about employees' expertise in performing the day-to-day operations in the form of maintaining exceptionally high levels of housekeeping facilities along with making sure about efficiency of front desk employee with computers and other technological tools which are required in their jobs Bruce, On the basis of a range of training and skills advancement, hotel organization can manage productivity of workers.
According to research of Mowday, Porter and Steers on importance of training in hotel industry determines that training activities assist management in order to increase the knowledge and skills of an employee according to requirement of job position Mowday, Porter and Steers, It enhances both quality and quantity of output of workers such as chefs, housekeeping staff and etc. With the view of Khraim, A well trained employee needs less supervision in its job because he knows what to do and how to do that influences his self-confidence Khraim, Trained employee has certain set of skills and knowledge that assists him in efficient use of resources by reducing wastage of resources.
This thing improves overall efficiency of employee along with firm. According to Inceoglu, a well trained worker also develops some unique procedures and process of working in order to manage different kinds of operations in his job Inceoglu, This attitude creates positive impact on process of rendering various types of services within hotel organization.
So, company can provide best services to guests that will aid in developing unique images and improve overall service quality of business entity. The author Mentor determines that human resource manager can increase workers ability and efficiency in management of several job operations according to needs of team member and groups goals Mentor, So, employees can easily enhance coordination with other teams and team members. The employee's ability related to group working affects outcomes of group along with efficiency of services.
According to Khraim, personal communication and analytic skills are playing most important role in team performance and coordination among several team activities Khraim, By providing information and knowledge of current business practices, business entity can create different kinds of innovative and new services from teams in the form of variety of food, process of delivering and other special services that create positive impact on quality of services and satisfaction level of visitors Bryman, In order to match skills and ability of staff members with present industrial norms, managers adopt different kinds of training methods in order to enhance skills and professional qualification.
According to Guest, training objectives are playing significant role in selection of training and education methods of employees in hotel industry Guest, Actions of companies in doing training of employees. Greatest problems calling for training and development of employees. Major objectives of training and developing employees. Desired outcomes of training. The above mentioned correlation results are explained in the analysis for forming the conclusion and recommendations of the study.
Based on the results it is evident that training and development enhances the employee performance. Through the training and development of people, the responsibilities and the roles they play inside the organization is emphasized.
There is a great effect not only in the performance but also in the cost control and managing of the employees. An organizational culture where employees are considered an integral part of the growth process of the organization fosters employee commitment towards the organization.
They align their goals and objectives with those of the organization and feel responsible for the overall well-being of the organization. As their efforts are in turn appreciated by the management and are better trained and developed, have immense job satisfaction. In such organizational cultures, the employees are committed to achieving their goals and thus have a positive effect on the overall performance of the organization.
Organizational culture to a large extent determines the performance of the employees. Therefore, it is in the interest of organizations to eliminate negative factors that slow down employee performance in order to foster a positive workplace environment or a positive organizational culture.
Training and development is a popular action that runs in the mind of the business leaders and Human Resource manager. Through intensive training, the development both can contribute in the overall performance of the employee and the organization. Questionnaire for research study on. Posted by magic at Prologic Corporation 3 December at Umavezi Uzezi Joshua 18 January at Nurul Najihah 19 March at Suresh Perumal 22 May at Prescilla Priyanka 23 May at Lambert 24 June at Gideon Kapuka 5 July at Free sample research proposals on training and development are available in the Internet and help students seriously.
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Project on training and development by karan k kamdi (2) Introduction 2 Training and Development 5 Company profile of Indorama synthetics 19 Objective of the project. 27 Training and Development at Indorama Synthetics (India) LTD. 29 Research Methodology 39 It is the glue that holds all the elements in a research.
Research articles related to training and development as well as Hr practices are referred for the same. Literature Review A literature review is a critical and detail study of previous research works and views of different authors on particular topic/5().
Training and Development Project / Reserch Report Research topic Training and development Training and Development University of Phoenix HCS/ Training and Development Training and development in today’s health care setting is an imperative process that must be engrained within an organizational structure. The . territorios-luchas.tk project report on employees training and development in the partisal fullfillment of requirment for the award of degree in.
The purpose of the research is to conduct a descriptive study on the impact of training and development to employee performance. The research specifically examines the employee training and development program within an organization. Research Proposal on Training and Development March 21, writer Research Proposals 0 Training and development is the complicated set of activities aimed at the rapid and high-quality improvement of knowledge and skills of employees.